Elevate Your Brand with Custom Corporate Gifts

Frequently Asked Questions (FAQ) – Promobox.agency

 

 

 

 

1. What is Promobox.agency?

Promobox.agency is a leading supplier of corporate gifts and promotional items. We help businesses enhance brand visibility, reward employees, and impress clients with high-quality, customizable products.

 

2. What types of promotional products do you offer?

We offer a wide range of promotional items, including:

• Branded merchandise (pens, notebooks, USB drives, etc.)
• Corporate gifts (luxury items, eco-friendly products, tech gadgets)
• Apparel (T-shirts, caps, jackets)
• Drinkware (mugs, water bottles, tumblers)
• Event giveaways (tote bags, lanyards, keychains)
• Custom packaging (gift boxes, branded wrapping)
• View our full catalog here (link to your product page)

 

3. Can I customize the products with my company logo or design?

Yes! We specialize in custom branding through printing, embroidery, engraving, and more. Simply provide your logo or design, and we’ll handle the rest.

 

4. What is the minimum order quantity (MOQ)?

MOQ varies by product. Some items have no minimum, while others (like custom apparel) may require a minimum order. Contact us for details.

 

5. How long does production and delivery take?

Production: 5–10 business days (varies by customization complexity).

Delivery: 8–15 business days locally (international shipping may take longer).
Rush services are available upon request.

 

6. Do you offer international shipping?

Yes! We ship globally. Shipping costs and times depend on the destination.

 

7. What file formats do you accept for artwork/logos?

We prefer vector files (.ai, .eps, .svg) or high-resolution .png/.jpg (300+ DPI).

 

8. Can I request a sample before placing a bulk order?

Yes, samples are available for most products (may incur a small fee). Request a sample here.

 

9. What payment methods do you accept?

We accept:

Credit/debit cards

Bank transfers

PayPal

Purchase orders (for corporate clients)

 

10. What if I need help choosing the right promotional product?

Our experts can guide you! Contact us for a free consultation based on your budget, audience, and goals.

 

11. Do you offer eco-friendly or sustainable promotional products?

Absolutely! We provide a range of eco-friendly gifts, including bamboo items, recycled materials, and biodegradable products.

 

12. How can I track my order?

Once shipped, you’ll receive a tracking number via email.

 

13. What’s your return/refund policy?

We ensure quality checks before shipping. If there’s an issue, contact us within 7 days of delivery for replacements/refunds (terms apply).

 

14. Can you handle large corporate orders for events?

Yes! We specialize in bulk orders for conferences, trade shows, and employee rewards. Get a quote.

Need More Help?

 

For More Information Get In Touch With Us.